FAQs

Each garment is made by order. We do not carry stock, meaningwhen when your invoice comes in we start working on it. It takes3-5 days to complete your items and up to 3 days for delivery. You will receive a tracking number. Make sure you tell your mail carrier that you have precious cargo coming from us. 

Unfortunately, we do not take rush orders.

Of course you can! Hit us up at admin@basiqblaq.comand submit supporting pictures, colors you want to have and we will get back to you right away.

Yes, we can custom your garment if your size is not listed. It has to be something that our manufacturers make. For example, is you wear a 4-6XL, we may have to order a different brand of garment that carries a larger size and then embellish it. Some styles may not be available. Reach out to us at admin@basiqblaq.com

Yes there are. The general rule is to handle your garment as if it is delicate. This would mean turning your garment inside-out, washing with cold water, and hang drying or on low heat.  High heat is not an option. Bleach or whitening chemicals is a no-no. If you dry clean, use bleach or whiteners, or dry on high, Basiq Blaq By Design is not responsible for the damage of your garments. 

Of course we do. Please send us your images along with links to your social media accounts to review. There is also a form you will need to sign as well if you are chosen. Send us a request at admin@basiqblaq.com. We will get back to you in hopes to work something out.

We would love to have you a part of our team. We do, however, have minimum requirements such as your having a large following on social media. Each applicant entry is handled case by case. Email us at admin@basiqblaq.comand we will talk about it.